TCG Software is an Independent Software Vendor (ISV). As such, we adopt a technology, product and vendor agnostic approach when offering “right-fit” solutions to customers. The diagram depicts a summary of our technology capabilities.

• Minimized communication and cultural gap: The Onsite team interacts directly and closely with the client as well as acts as a bridge between the client and the offshore team. This ensures that the team as a whole is able to comprehend the client’s needs accurately and adapt to their work culture thereby minimizing risks associated with communication and cultural gaps.
  
  
• Prioritized and Faster Response Mechanisms: The existence of onsite team ensures that queries / support / changes in client’s requirements are prioritized and handled appropriately using a smart issue escalation and resolution mechanism.
  
  
• Enhanced Collaboration, Transparency and Flexibility: The onsite team is an extension of the client’s in-house team and also act as a conduit between onsite and offshore interactions that help provide greater transparency and involvement as and when applicable. The bandwidth of the in-house team can be increased or decreased by ramping up or down the offshore team size. It also relieves the client of ongoing staffing , attrition and training responsibilities.