TCG Software Services’ core competency and expertise lies in its innovative and proven Global Center Model (GCM ™). That Model  has already helped several, international clients: set up a dedicated offshore development center; enable and stabilize global service delivery capabilities; and subsequently have the option of owning the captive, offshore center in India. This offers a low-risk, hassle-free, cost-effective global sourcing strategy, which blends the advantages of traditional outsourcing with captive centers and M&A.

Three phases of TCG Global Center Model™

1. Establish – TCG Software establishes a dedicated, offshore development center using industry best-practices of low-risk transition and ramp-up. This includes: procurement and management of physical facility and Infrastructure, staffing and training of technical resources, and creating a management team and processes for business and technology knowledge transfer.
   
   
2. Service Enablement – TCG Software then collaborates with clients both to build global service delivery capabilities in one or multiple service and product lines, and to establish and stabilize Operations based on cost/ profit center parameters and service level agreements.



3. Client Ownership – After a pre-defined (typically 3-5 years) period of operations, TCG Software provides various, flexible options for its Clients to transform the Dedicated ODC to a Captive center and to register long term benefits associated with a cost or profit center. The level of client participation ranges from transfer of complete control of the offshore center operations to the client (as in Build-Operate-Transfer), to shared equity (as in a JV), to partial equity, to even revenue/profit sharing arrangements based on service levels.

Three phases of TCG Global Center Model™

• Demonstrated Success Stories and References: Some notable, turnkey GCM assignments:
  
  Successfully executed a (Build-Operate-Transfer) model, involving a 150 FTE captive offshore center in Mumbai. The center was for a world leader in enterprise data management (EDM) financial solutions for leading, global banks.
  
  Established a Joint Venture between United Airlines and TCG. This venture provided IT outsourcing solutions to United and other customers in the Airline and Transportation industries.
  
  Set-up, in Bangalore, the India operations of a global leader in management, technology and e-business consulting, global sourcing and learning services. This offshore center has round-the-clock operations, which support the firm’s worldwide Agile development projects.
  
  

• Access to TCG Group’s world-class infrastructure and capabilities – TCG Software is the flagship IT services firm of the NYC headquartered The Chatterjee Group (TCG). TCG, is a global investment management firm with over $1 B in strategic investments and assets. TCG is also one of the largest single Foreign Direct Investors in India. This allows us to leverage our strong corporate presence in real estate, investment banking, petrochemicals, life sciences, technology and knowledge services to bring world-class capabilities under a single umbrella. This combination of breadth and depth of expertise and networks provides our clients a clear and unique competitive advantage when it comes to executing an otherwise risky, global offshore venture in India.

• Proven quality systems, processes and technology delivery - ISO 9001:2000 series certification and project management methodologies, as well as our disciplined and documented approach to software, ensure better defect handling and gains in productivity. Also ensured are on-time and on-budget delivery.